Frequently Asked Questions Find answers to common questions about PDFMagic.
Pick the Fastest Route Some questions are answered faster by a guide, a task page, or the tools directory. Use the route below if you want to skip scrolling through every section.
π
Need screenshots and steps? Start in the Help Center for walkthroughs, setup tips, and tool-specific guidance.
Open help center β π§°
Already know the tool you need? Go straight to the tools directory when you want action-first navigation instead of reading support content.
Open tools directory β ποΈ
Working on a full workflow? Task pages group tools around real jobs like submissions, reviews, printing, and archive prep.
Open workflow pages β π
Want to support the project? See how support helps us maintain the product, documentation, and infrastructure over time.
Open support page β Browse by Topic Jump straight to the section that matches your question.
General Questions Is PDFMagic really free? β Yes. PDFMagic is free to use with no hidden fees or mandatory subscription for core features.
Do I need to create an account? + No. You can start using tools without registration or login.
Will my edited PDF have a watermark? + No. Exported files do not include forced PDFMagic watermarks.
Is there a file size limit? + For best performance, keep files within the documented limits on each tool page.
Privacy and Security Are files uploaded to your servers? + Some tools use secure server-side processing. File transfer uses HTTPS encryption.
What happens after processing? + Files are deleted automatically after processing/session cleanup according to our retention policy.
Can I use it for sensitive files? + Yes, but always evaluate your own compliance requirements before uploading highly sensitive documents.
Do you use document content for ads? + No. We do not use document content for ad profiling or sale.
Technical Questions Which browsers are supported? + Recent versions of Chrome, Firefox, Safari, Edge, and other modern browsers are supported.
Can I edit PDFs on mobile? + Yes. Mobile is supported, but desktop provides the best editing experience.
Can I edit password-protected PDFs? + You usually need to remove password protection before editing.
Does PDFMagic work offline? + No. Internet access is required for loading and processing services.
Features Can I edit multiple pages? + Yes. Multi-page editing is supported.
Can I undo changes? + Yes. Use Ctrl+Z (Cmd+Z on Mac) to undo and Ctrl+Y/Cmd+Shift+Z to redo.
How does color detection work? + The editor samples nearby colors to match text/background with the original layout.
Can I change font sizes? + Yes. You can adjust font size and weight for inserted text.
Can I add images to PDFs? + Image-related capabilities vary by tool and may be expanded over time.
Troubleshooting Why is my PDF not loading? + Check file integrity, size, and browser compatibility; then refresh and retry upload.
Why do edits look misaligned? + Try adjusting text box position and font settings. Some source PDFs use embedded font metrics.
Exported PDF misses changes? + Use the tool export action, allow downloads in browser settings, and retry export.
Why is the page slow? + Large files need more processing time. Close other tabs and retry on a modern browser.
Support How can I report a bug? + Contact us with issue details, browser, OS, and reproduction steps.
Can I request new features? + Yes. Send feature requests through our support email.
Do you offer support response? + Yes. We usually reply within 24-48 hours.